Contact us
We love to hear from you, feel free to connect with us!
hello@generationcoffee.sg
Coffee Bean/Roastery FAQs
Are the beans roast-to-order?
All coffee (except Pioneer Blend) is roast-to-order. We collate all bean orders 1 day prior to our roast day. As for now, we roast online orders on Mondays every week.
How long can the beans be kept for?
As all your beans will be freshly roasted, we encourage you to finish them within a month. This is to get the best flavour out of your coffee beans. A better storage condition will also hold its flavour better. If you regularly consume coffee at home, we highly recommend getting a dedicated coffee storage canister to store your beans.
What coffee roaster machine do you roast on?
We are currently roasting on Aillio Bullet R1 V2 and Giesen W6.
Can you grind the coffee for me?
Yes, of course! However, we always encourage home brewers to get a coffee grinder, especially if you regularly make your own coffee at home.
Grinding coffee beans yourself right before consumption will give you much more control over the flavour of your final cup.
Pre Ground Coffee also tends to lose its aroma faster than whole beans, and we recommend drinking your coffee as soon as possible upon arrival.
Can I pick up the beans at the stall?
Yes, you can!
Pick up is available at all our stores during opening hours. Please refer to our store locations here.
For all local orders done before every Monday's roast, you can expect pick up to be ready by the end of that week.
Subscription FAQs
Can I change the delivery interval and grind size of my subscription?
Yes, you can do it right from your account. Once you login, click on “Subscription” and change the delivery interval or grind size as needed.
Is there a binding period?
No, there is no binding period. You may cancel the subscription at anytime. But if you do try out Generation Coffee beans and enjoy it, a subscription will save you money since it comes with free shipping.
Can I skip or pause my subscription?
Yes, you can skip or pause your subscription indefinitely. We understand that sometimes life gets in the way or you may be travelling, so feel free to skip or pause your subscription by logging into your Generation account. We’ll be right here when you’re ready to resume your subscription.